For personal injury, family, estate & criminal practices

Forty percent of law firms answer the phone.

Not a claim — a study. Third-party researchers called five hundred firms posing as clients, and nearly half of them never responded to a call or an email. Somebody with a legal problem does not leave a second voicemail.

  • Live in 7 days
  • Month-to-month
  • Limited spots per area
Whitfield Law
Sun 9:40 PM · after hours · (919) 555‑0131 · new caller
Ringing
7:12 PM(206) 512‑7781Missed
7:58 PM(512) 883‑0146Missed
Incoming call · after hours · nobody at the desk
Caller
I was rear-ended on 295 this afternoon. Do I have a case?
Vantaro AI
I am an assistant rather than an attorney, so I cannot answer that — but I can get you in front of one quickly. Was anyone hurt?
Caller
My neck is pretty stiff. I went to urgent care.
Vantaro AI
Understood. Do you have the other driver’s name and insurance from the exchange?
Caller
Yes, I have a photo of it.
Vantaro AI
Text that to this number and I will attach it. Mr. Whitfield has 8:30 tomorrow morning — shall I hold it for you?
Consultation booked Sunday night · other party captured for conflict check · no advice given
Recreation of a real call flow
What it actually costs you

Three things every firm operator deals with.

40%

of firms answered a client call

Down from 56% five years earlier. 48% responded to neither a call nor an email — effectively unreachable. Callers who reached a human were about eight times more likely to recommend the firm.

26%

of firms never replied to a web form within a week

From 1,333 firms tested in 2025. The median reply among those that did was thirteen minutes — so the distribution is brutal: either you are fast, or you are absent.

24hr

What clients expect

And more than half of firms did not return a voicemail within seventy-two hours. The gap between expectation and reality is the whole opportunity.

The firm playbook

What we set up for Small firms & solo practices.

Every call answered, day or night

Legal problems do not arrive during business hours. Arrests, accidents and served papers all happen at night and on weekends.

Intake without advice

Captures what happened, when, and how to reach them. It never assesses the case, never mentions a deadline, and never suggests there is or is not a claim.

Conflict pre-screening at the door

Names of the other parties captured and checked before anyone at the firm hears the facts. This is not a nicety — information from a prospective client can disqualify you from the other side.

Consultation booking and reminders

Into the right attorney’s calendar, with the intake documents requested ahead of time.

Review requests at matter close

A category where review counts are low and every one moves the needle.

Past-client and referral-source nurture

The estate client from four years ago, the physician who sends you cases. Both go quiet without a reason to stay in touch.

A guardrail we put in writing. Three hard boundaries, and we design them with you before launch. It never gives legal advice, quotes a fee, or estimates what a case is worth — that is unauthorised practice. It discloses that it is not a lawyer and that contacting the firm does not create a relationship. And it never makes outbound live voice contact with someone who has not asked for it, because live person-to-person solicitation is prohibited even where a text would be fine.

On your current bill

What firm operators usually stop paying for.

  • Legal answering service
  • Intake service
  • Consultation scheduler
  • Review platform
  • Past-client email
What it costs

$597 a month on AI Front Desk.

One signed matter covers a year of this. A legal answering service is $1.20 a minute and cannot book, screen, or run a conflict check.

AI Front Desk includes
$597/mo
  • Everything in Growth
  • AI voice receptionist answering inbound calls 24/7
  • Trained on your hours, services, insurance and pricing
  • Books straight into your calendar, escalates real emergencies
  • Full call transcripts and recordings in the app
  • Branded mobile app under your business name
$3,500What one new firm customer is typically worth
5.9 monthsOf AI Front Desk that one customer pays for
$0.82Per hour of cover, across every hour of the month

One-time setup fee of $497$1,500. Quoted before you pay anything. It covers training the AI on your business, connecting your number and calendar, carrier registration for texting, and training your staff.

Talk to someone who has actually run a firm phone

Tell us what is happening and we will call your business after hours first, so you hear the problem before we pitch the fix.

No spam and no reselling your information, ever. We call once, and if it is not a fit we tell you so.

Next step

Hear what your firm phone sounds like at 8 PM.

We call your business when nobody is there and record what happens. Then you hear the same call handled properly. Fifteen minutes, and the recording is yours either way.

United StatesBuilt in America, for American businesses.